“James Osborne Byrnes” Coaching Service (“we,” “us,” or “our”) is committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website jamesosbornebyrnes.com (the “Site”).
1. Our Privacy Commitment
Your journey of personal growth is, by its nature, personal. We are fundamentally committed to handling your data with the utmost care and transparency, especially given the sensitive nature of the information shared during coaching.
2. Collection of Your Information
We collect personal information you voluntarily provide (e.g., name, email via a contact form) and derivative data our servers automatically collect (e.g., IP address via Google Analytics) to improve our Site.
3. Use of Your Information
We use your information for legitimate purposes, including: responding to inquiries, sending marketing materials (with your consent and an opt-out option), monitoring site usage, and fulfilling our coaching agreement with you.
4. Disclosure of Your Information
We use your information for legitimate purposes, including: responding to inquiries, sending marketing materials (with your consent and an opt-out option), monitoring site usage, and fulfilling our coaching agreement with you.
5. Security and Retention
We use reasonable administrative, technical, and physical security measures to protect your information. We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including any legal or reporting requirements. When no longer needed, we will take reasonable steps to destroy or de-identify it.
6. Your Rights & How to Make a Complaint
Under Australian law, you have the right to access and correct your personal information.
7. Cookies & Tracking Technologies
We may use cookies to help customize the Site and improve your experience. You can modify your browser setting to decline cookies if you prefer.
8. Policy for Children
Our services are directed to individuals aged 18 and over. We do not knowingly collect personal information from anyone under the age of 18.
